Streamlied Registration Process

Streamlied Registration Process

A Registration Flow that Speeds Up Time to Value and Enhances the Brand Experience

A Registration Flow that Speeds Up Time to Value and Enhances the Brand Experience

A Registration Flow that Speeds Up Time to Value and Enhances the Brand Experience

A Registration Flow that Speeds Up Time to Value and Enhances the Brand Experience

client

client

RAI

RAI

company

company

UserActive

UserActive

category

category

Event management SaaS

Event management SaaS

team

team

Lead designer, product manager and 2 developers

Lead designer, product manager and 2 developers

Lead designer, product manager and 2 developers

Lead designer, product manager and 2 developers

Intro

Intro

RAI is a multifunctional exhibition and conference center headquartered in Amsterdam with worldwide operations.

RAI is a multifunctional exhibition and conference center headquartered in Amsterdam with worldwide operations.

RAI is a multifunctional exhibition and conference center headquartered in Amsterdam with worldwide operations.

Intro

RAI is a multifunctional exhibition and conference center headquartered in Amsterdam with worldwide operations.

Problem

Problem

The company aimed to enhance the user experience by addressing two major challenges: optimizing a lengthy and cumbersome registration process and implementing a double-branding solution for their customer platform.

The company aimed to enhance the user experience by addressing two major challenges: optimizing a lengthy and cumbersome registration process and implementing a double-branding solution for their customer platform.

The company aimed to enhance the user experience by addressing two major challenges: optimizing a lengthy and cumbersome registration process and implementing a double-branding solution for their customer platform.

Problem

The company aimed to enhance the user experience by addressing two major challenges: optimizing a lengthy and cumbersome registration process and implementing a double-branding solution for their customer platform.

Process

Process

Accelerated registration completion by 50%+ through streamlined UX decisions

Impact

Accelerated registration completion by 50%+ through streamlined UX decisions

Research

-workshop with stakeholders to understand business objectives

-study competitors

-derive insights

-map user flows

-develop concepts

-low-fidelity wireframes

-interactive prototypes

-Collect feedback from event organizers to fine-tune the branding implementation

-clarify technical limitations

Exploration

Design

-refine solutions

-define design system

-develop UI designs

-provide design documentation

Development

-communication with developers

-refining/changing the designs based on the technical restrictions

1

2

3

4

Research

-workshop with stakeholders to understand business objectives

-study competitors

-derive insights

Exploration

-map user flows

-develop concepts

-low-fidelity wireframes

-interactive prototypes

-Collect feedback from event organizers to fine-tune the branding implementation

-clarify technical limitations

Design

-refine solutions

-define design system

-develop UI designs

-provide design documentation

Development

-communication with developers

-refining/changing the designs based on the technical restrictions

1

2

3

4

Research

-workshop with stakeholders to understand business objectives

-study competitors

-derive insights

Exploration

-map user flows

-develop concepts

-low-fidelity wireframes

-interactive prototypes

-Collect feedback from event organizers to fine-tune the branding implementation

-clarify technical limitations

Design

-refine solutions

-define design system

-develop UI designs

-provide design documentation

Development

-communication with developers

-refining/changing the designs based on the technical restrictions

Process

Research

-workshop with stakeholders to understand business objectives

-study competitors

-derive insights

Exploration

-map user flows

-develop concepts

-low-fidelity wireframes

-interactive prototypes

-Collect feedback from event organizers to fine-tune the branding implementation

-clarify technical limitations

Design

-refine solutions

-define design system

-develop UI designs

-provide design documentation

Development

-communication with developers

-refining/changing the designs based on the technical restrictions

Solution

Solution

Solution

1. Optimized Registration Flow

  • Step-by-step guided process: Registration was redesigned as a clear, intuitive flow that minimized input fields and eliminated redundant steps.

  • Auto-fill & smart suggestions: Reduced manual input by integrating pre-filled data and smart recommendations.

  • Progress indicators: A visual tracker helped users understand where they were in the process, reducing drop-offs.

2. Double-Branding Solution

  • Flexible branding framework: Developed a system where RAI’s platform maintained its identity while allowing event organizers to integrate their branding seamlessly.

  • Customizable themes: Organizers could apply their own logos, colors, and brand elements while keeping the core platform structure intact.

  • Consistent UI components: Ensured branding variations did not disrupt usability by using predefined UI elements.

1. Optimized Registration Flow

  • Step-by-step guided process: Registration was redesigned as a clear, intuitive flow that minimized input fields and eliminated redundant steps.

  • Auto-fill & smart suggestions: Reduced manual input by integrating pre-filled data and smart recommendations.

  • Progress indicators: A visual tracker helped users understand where they were in the process, reducing drop-offs.

2. Double-Branding Solution

  • Flexible branding framework: Developed a system where RAI’s platform maintained its identity while allowing event organizers to integrate their branding seamlessly.

  • Customizable themes: Organizers could apply their own logos, colors, and brand elements while keeping the core platform structure intact.

  • Consistent UI components: Ensured branding variations did not disrupt usability by using predefined UI elements.

1. Optimized Registration Flow

  • Step-by-step guided process: Registration was redesigned as a clear, intuitive flow that minimized input fields and eliminated redundant steps.

  • Auto-fill & smart suggestions: Reduced manual input by integrating pre-filled data and smart recommendations.

  • Progress indicators: A visual tracker helped users understand where they were in the process, reducing drop-offs.

2. Double-Branding Solution

  • Flexible branding framework: Developed a system where RAI’s platform maintained its identity while allowing event organizers to integrate their branding seamlessly.

  • Customizable themes: Organizers could apply their own logos, colors, and brand elements while keeping the core platform structure intact.

  • Consistent UI components: Ensured branding variations did not disrupt usability by using predefined UI elements.

1. Optimized Registration Flow

  • Step-by-step guided process: Registration was redesigned as a clear, intuitive flow that minimized input fields and eliminated redundant steps.

  • Auto-fill & smart suggestions: Reduced manual input by integrating pre-filled data and smart recommendations.

  • Progress indicators: A visual tracker helped users understand where they were in the process, reducing drop-offs.

2. Double-Branding Solution

  • Flexible branding framework: Developed a system where RAI’s platform maintained its identity while allowing event organizers to integrate their branding seamlessly.

  • Customizable themes: Organizers could apply their own logos, colors, and brand elements while keeping the core platform structure intact.

  • Consistent UI components: Ensured branding variations did not disrupt usability by using predefined UI elements.

Impact

Accelerated registration completion by 50%+ through streamlined UX decisions

Impact

Accelerated registration completion by 50%+ through streamlined UX decisions

Impact

Accelerated registration completion by 50%+ through streamlined UX decisions

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